Deputy Clerk/Utility Billing Clerk

Ashley Landeros

Ashley Landeros
Deputy Clerk

The Deputy Clerk is appointed by the Mayor and works under the supervision and direction of The City Clerk/Treasurer. Performs all the duties in the utility department, in addition to a variety of clerical and office support duties.

Deputy Clerk responsibilities include:

  • Perform a variety of clerical and support duties as assigned but the City Clerk/Treasurer, such as developing and maintaining filing systems, posting records, making arithmetic computations and compiling and recording information; prioritizes duties and assignments to ensure efficient, smooth and timely office workflow.
  • Receive and process utility requests for service changes including new accounts, water turn on or off and garbage.
  • Perform all billing procedures related to utility accounts. Prepare monthly utility reports and submit to the City Clerk/Treasurer for review.
  • Be customer service oriented.
  • Answer, screen and direct phone calls from the general public; take messages and refer callers to the appropriate offices.
  • Receive and direct visitors/customers; provide general information and refer them to proper department or available resources.
  • Collect and compile periodic reports and perform special projects as assigned, maintaining records and database information on the status of projects and ongoing office activities. 
  • Type and prepare correspondence, memoranda, reports, requisitions, forms and other documents. Edit written materials as required.
  • Collect fees, fines, and other moneys. Count money, make change, make deposits and prepare receipts. Make mail and bank runs.
  • Operate numerous software programs including but not limited to word processing, spreadsheet, internet and document archive applications.
  • Prepare and maintain a variety of records, logs and files; locate materials and information in records and files as required; compile, duplicate, scan information; prepare and distribute packets for assigned office activities.
  • Operate standard office equipment and machinery such as computers, ten key machines, multi-line telephones, fax machines and copiers.
  • Requisition office supplies for the utility department or other departments as assigned to maintain an adequate stock of supplies.
  • Receive, evaluate and/or approve various applications including animal licenses and building or land use permits. Distribute such applications or permits to the appropriate departments for review or final approval. Enter permits into designated program or database.
  • Maintain the security, safety and retention of documents and information as required by law.